With 27 years of experience in Dansk Supermarked: 17 years in as Manager in Business, Buying department and the last 10 years as CIO, responsible for IT and Business Relations.

Allan Jensen is a reference to CEO and Member of the Executive Committee in Dansk Supermarked.

Ana has a 25 year carreer inside Procter & Gamble. She led programs of supply chains for the company. Today she is the Director of Supply Chains, being responsible for the development and implementation of the strategy: "End to End Supply Chain Value Creation".

Antonio (Toni) Moreno has been a faculty member at the Kellogg School of Management since 2011. He teaches and conducts research in operations management.

He is especially interested in innovative business models in services and retail, and collaborates with leading companies in these domains. Some of his current projects explore the interaction between online and brick-and-mortar channels in retail, service procurement through online service marketplaces and service delivery based on distributed excess capacity.

Toni has a PhD in Operations and Information Management and a Master’s in Statistics from the Wharton School of the University of Pennsylvania, and Bachelor’s and Master’s Degrees in Electrical Engineering from the Technical University of Catalonia (Barcelona, Spain).

Spain Operations Manager since 2009.

Strong expertise in Operational Excellence project management and in the definition of Continuous Improvement Strategies.

Led Lean implementation projects worldwide in several sectors (Services, Retail and Industry) with excellent results in improving Quality, Productivity, Motivation and Service Teams.

In the last years has been mainly focused in the coordination of projects including Kaizen Lean Cultural Transformations.

Dr. Daniel Corsten is a Professor of Operations & Technology Management at IE Business School in Madrid. He was formerly a Visiting Associate Professor of Operations & Technology Management at London Business School. He also taught and researched at the Wharton School at University of Pennsylvania (Philadelphia), INSEAD (Singapore and Fontainebleau) and Bocconi University (Milan).

He has consulted and researched with Fortune 500 companies such as ABB, Agentrics, BASF, Bayer, Brammer, Carlsberg, Coloplast, Daimler, Danone, Metro, Microsoft, Nestle, Procter & Gamble, SAP, Swisscom, UBS and Unilever.

 Supermercados Monte Serrat CEO with 26 years of experience in retail.

With 20 years of experience in Marketing Research, João Dionísio is currently Manager of Qualitative Projects in the company "Dendrite - Marketing Research". He developed projects on a national and international level in different marketing areas, focusing on consumer behaviour. Since 2005 he teaches Brand Management and Consumer Behaviour at Porto Business School.

Leo Puente is the Corporate CIO of Adolfo Dominguez in which he is responsible for the execution of the Strategic Plan from a process, organization and technological point of view with great focus on international growth and Omnichannel.

With 17 years in the Retail industry he has previously worked in consulting firms such as IBM, Price Waterhouse Coopers and Deloitte Consulting helping top retailers mostly in the Fashion industry as well as grocery and convenience.

Focusing in the whole value chain he was the head of innovation and Smarter Commerce in IBM Global Business Service.

How to build an Olympic Brand?

Manel Jadraque will share his vision about the next future of fashion and retail industry.

With more than 25 years of fashion companies management, he was the COO and CEO of Desigual, the operations manager of Louis Vuitton Spain and purchasing director of Loewe.

Masaaki Imai is the Founder of Kaizen Institute which was established in 1985 to help companies implementing the practice of kaizen and the various systems and tools known today as Lean Management. Today, Kaizen Institute Consulting Group (KICG) is the leading global operational excellence consultancy with over 600 professionals located in offices across 30 countries.

Over the last three decades Masaaki Imai has authored books and articles, held lectures on kaizen, quality, leadership, Lean and other related management subjects. He has consulted with global companies, introduced kaizen as a commonsense with a continuous improvement approach.

Masaaki Imai’s contribution has been one of integrating various kaizen management practices, such as Just-in-time, TQM, and TPM, into the cultural environments of client companies.
Masaaki Imai speaks to leadership issues. Masaaki Imai explains the steps required to make a company reach a world-class level, and moving it from a result-oriented to process-oriented company.

Books authored by Masaaki Imai:
1975 - Never Take Yes for an Answer: An Inside Look at Japanese Business
1986 - Kaizen: The Key to Japan’s Competitive Success
1997 - Gemba Kaizen: A Commonsense, Low-cost Approach to Management
2010 - Kaizen: The Key to Japan’s Competitive Success, (Japanese) 2nd Edition
2012 - Gemba Kaizen: A Commonsense, Approach to a Continuous Improvement Strategy, 2nd Edition

With more than 20 years of experience in the retail industry, Mario Pereira has been working for Sonae Group since 1996, directing operations in Brazil and Portugal.

Mario Pereira is current General Manager for Worten, Portuguese leader chain in appliances, electronics and entertainment.

In 2001 he was appointed Board Member of Sonae Distribuição, the retail sub-holding of Sonae, in charge of the buying departments. In 2010, after the split of Sonae Distribuição into Sonae MC (food retail) and Sonae SR (specialized retail) he was appointed CEO of Sonae SR.

Graduated in Business Administration at the Faculty of Economics (University of Porto), Miguel Mota Freitas joined Sonae in 1988. From 1989 to 1996, he went through several areas, such as Planning and Control, Finance and Commercial.
Then, he took on the development of new specialized retail projects, leading in 1997 the launch of Sport Zone’s brand.

Miya has the responsibility for driving Planet Retail's retail technology strategy and coverage. With more than 15 years' experience as an analyst, journalist and editor specialising in enterprise technology use in retail, Miya’s area of expertise focuses on the demands and challenges faced by retailers, and the technologies that can best support their needs in addressing ever-more complex consumer expectations and behaviours.

She also brings comprehensive knowledge and understanding of vendor market trends. Prior to joining Planet Retail, Miya was a Senior Research Analyst with IDC Retail Insights, having previously edited Retail Technology magazine for 10 years.

Oscar Martinez is Manager of Sales at Ingenico Payment Services (ex Ogone), position from which he is responsible for the sales strategy for Spain and Portugal

Oscar brings extensive experience in online payment methods, as well as consulting, development and management of sales channels for internet products.

Previously he was Sales Manager at Sage Pay, UK’s leading online Payment Services Provider, and Business Development Manager at Plenummedia, Googles’ Spanish business partner for online marketing for SME’s.

Oscar has also devoted part of his professional life to the areas of communication and collective bargaining for more than a decade, in companies like Amadeus IT Group and Iberia Airlines of Spain. Oscar is graduated in Economics from the University of East London and possesses a MBA and also a postgraduate degree Corporate Planning and Management.

Paulo Magalhães is the founder and CEO of Tlantic, a software company for Retail with technologies applied to multiple formats and processes to improve operations and customer shopping experience. With over 15 years of experience in retail, Paulo was the CIO of SONAE from 1998 to 2011. He founded Enabler in 1996, a company focused on systems integration also for the Retail industry. He has a vast academic training: a Degree in Systems Engineering (University of Minho), an MBA from the University of Porto, the Entrepreneurship Development Programme at MIT and the Advanced Management Programme from INSEAD.

Before joining Sonae, he worked in investment banking in mergers, acquisitions and equity research. In addition to teaching, He is an enthusiast of building links between the academic and business sectors, through initiatives that explore the complementarities between the academic and business world.

While academics and business gurus like to identify new management trends, Salvador Carmona has been fascinated to find that some of the best ideas in business originated centuries ago. Using Spain’s extensive archives he has been tracing the history of manufactories like the Royal Tobacco Factory of Seville and what he believes is an early form of just-in-time production.

"Some 250 years ago, this factory nearly represented 30 per cent of total royal income, and that meant the best of all managerial knowledge was in this factory,” he says. "So by looking at ancient systems one can find insights into contemporary practices.”

When it comes to contemporary practices, Prof Carmona is well versed in management and accounting control, management structures and the implementation of ERPs. In his teaching, he is particularly interested in giving students a very holistic view of topics such as performance indicators and what drives changes in management accounting systems. "International MBA or executive MBA students are going to hold general management responsibilities,” he says. "So they need to know about the technical aspects of accounting, but also about how that will influence their vision and managerial skills.”

In addition to teaching, carrying out his duties as (dean for faculty affairs - rector, IE University )and writing for professional journals and magazines, Prof Carmona engages in consultancy work for corporations as well as conducting executive training and in-company programmes that are aimed at the top-level management of multinational enterprises. As of 1 January 2006, Prof Carmona serves as editor of European Accounting Review, a premier accounting journal.

Alexandre Ramalho is a Senior Executive with more than 15 years of experience in fashion retail. Since 2007 he has the role of Operations Manager at Lojas Marisa (the largest Brazilian department store chain specialized in women’s clothing). He is an Economist with degrees on Strategic Planning & Management in Retail and Entrepreneurial Thought & Action by the Babson College (Boston).

Luis has been working in operations and technology management for the last three decades. He has been working on leading multinationals companies operating in different economic sectors of the value chain: consulting & services, industry and distribution - retail. Luis has held positions of management as COO and CIO.

Currently, Luis is holding the position of CIO & Supply Director for the DIY multinational company Leroy Merlin in Spain. His academic background is Ph.D. in Logistics and Supply Chain Management, with a base education in Industrial Engineering.

With almost 10 years as part of the Kaizen Institute team, António Costa is now a Senior Partner in the Western Europe zone (UK, France, Spain & Portugal).

Over the years he has supported several companies at a national and international level in various sectors, and with excellent results in improving Quality, Productivity, Motivation and Service Teams.
He has extensive experience in the field of Operational Excellence and Continuous Improvement Methodologies using Kaizen, Lean and 6 Sigma. 

Dr. Daniel Corsten is a Professor of Operations & Technology Management at IE Business School in Madrid. He was formerly a Visiting Associate Professor of Operations & Technology Management at London Business School. He also taught and researched at the Wharton School at University of Pennsylvania (Philadelphia), INSEAD (Singapore and Fontainebleau) and Bocconi University (Milan).

He has consulted and researched with Fortune 500 companies such as ABB, Agentrics, BASF, Bayer, Brammer, Carlsberg, Coloplast, Daimler, Danone, Metro, Microsoft, Nestle, Procter & Gamble, SAP, Swisscom, UBS and Unilever.

David is the Xinmei Zhang and Yongge Dai Professor at the Wharton School of the University of Pennsylvania and an expert in consumer shopping behaviour.

His current research explains how we use the Internet to search and shop, and why this depends to a large extent on where we live, and on our physical world circumstances.

David’s research on traditional retailing explains unplanned purchasing and impulse buying, how consumers select stores, why shoppers form reference points for price and promotion activities, and the effect of structural factors (e.g., dwelling size) on consumer shopping strategies.

Graduated in Civil and Military Engineering from the Military Academy of Portugal, José Carlos Rosa is the current COO of Dufry Region 3 (Brazil and Bolivia).

Working in the industry since 1993, José Carlos Rosa was board member of ANA, Amoreira Gest and Richard Ellis Portugal.

Mike Yorwerth is the Chief Architect for Tesco, the UK’s largest retailer, and world’s third largest retailer.

A Cambridge engineering graduate, Mike has played a number of lead roles in technology management. He has 24 years of experience working in IT in the retail sector at Marks and Spencer, Tesco.com and Tesco Stores Limited. Mike is accountable for the architecture of all the systems across the Tesco group from websites and apps to head office and store systems.

Mike is responsible for the development and operation of the core reusable business services that power Tesco’s customer and colleague products. He also looks after Tesco Labs, Tesco’s research and development arm, which aims to envision the future today.

Nuno Almeida has a degree in Business Administration and Management from the Catholic University. In 2002 he concluded an MBA with specialization in Marketing, also from Catholic University. He joined SONAE (the largest retailer in Portugal) in 1998, working in the food segment of the group. Since 2005, he took over the role of Marketing Director at Worten (electronic related products store of SONAE).

Nuno de Sousa Pereira is the Dean of Porto Business School. He has a bachelors and a masters degree from the University of Porto and a doctoral degree from the Health Care Management Department of The Wharton Business School of the University of Pennsylvania. He is a member of the Deans Across Frontiers committee of EFMD and of the IDM advisory board.

Before joining Porto Business School in 2009, he was the Director General of the Office of Planning, Strategy, Evaluation and International Relations at the Ministry of Finance and Public Administration. He was the Portuguese representative to the Board of Directors of the European Investment Bank in 2008 and 2009, where he was also a member of the Sub-Committee on Pensions and Remuneration.

Nuno was the head of Portugal’s delegation to the Economic Policy Committee of the OECD and to the European Union from 2007 until 2009. He also represented Portugal at the World Bank, the Inter-American Development Bank, African Development Bank, and the Asian Development Bank from 2007 to 2009. Prior to 2001, Nuno worked in the private sector, both in the financial and industrial sectors.

He has published articles in various academic journals including the Journal of Health Economics, Health Affairs, Judgment and Decision Making, the Journal of Developmental Entrepreneurship, and the Journal of Development Economics.